Skin Secret
FREQUENTLY ASKED QUESTIONS
Here are the top 10 most asked questions by customers.

𝐊𝐈𝐃𝐎𝐒𝐔

1. How does KIDOSU effectively treats acne?

KIDOSU is specially formulated for acne-prone skin in Malaysia, using a combination of herbal and plant extracts. These ingredients work together to help soothe inflammation, repair damaged skin, and effectively clear and prevents acne recurrence. At the same time, it balances skin’s water and oil levels, maintaining healthy skin.

2. How long does it take to see results with KIDOSU?

Results depends on the individual’s skin condition and the severity of acne, but most users notice a significant improvement within 7 days.

3. Will there be a detoxifying period when using KIDOSU?

No. KIDOSU uses a gentle herbal and plant-based formula that does not contain harsh ingredients, so it won’t cause detoxifying reaction. It focuses on soothing and repairing the skin, balancing skin’s water and oil from the root, *ensuring steady improvement* without an uncomfortable detoxifying period.

4. Does KIDOSU require makeup removal?

No. KIDOSU’s natural color comes from herbal extracts. It won’t clog pores even with long-term usage and can improve uneven skin tone, making your skin look naturally healthier.

5. Is KIDOSU suitable for sensitive or dry skin?

Yes. For first-time users, it’s recommended to start with small area and gradually apply on entire face after the skin adapts to ensure ideal results.

6. Can KIDOSU be used on body acne?

Of course! KIDOSU is also effective for body acne. After showering, apply a thick layer on acne for 7 consecutive days. You will notice acne naturally dries and falls off, leaving smoother skin. For better results, continuous use is recommended.

7. When should KIDOSU be applied in the skincare routine?

KIDOSU should be applied at the final step of your skincare routine. It locks in moisture and prevents skin from dryness or peeling caused by acne treatments, helping the skin to stay hydrated and comfortable.

8. Does KIDOSU has whitening effect and will it cause irritation?

No. KIDOSU is rich in herbal extracts like Pearl, Ginseng, Angelica, and Atractylodes…etc. It gently nourishes the skin without heavy metals or irritating ingredients. Long-term use can improve skin texture and gives a brighter and more radiant skin, giving it a healthy glow.

9. What is the correct method for applying KIDOSU?

Avoid tapping, as it may irritate the skin. The proper method is to gently apply and spread evenly to allow better absorption and maximize its effectiveness.

10. How long does one tube of KIDOSU last?

Due to its concentrated herbal formula, only a small amount is needed per use. The usage duration depends on the severity of acne: • For those with more acne: Approximately last around 1-3 months. • For those with less acne: Last 5-6 months or longer.

𝐉𝐈𝐍𝐆

1. What is JING and what makes it unique compared to other skincare products?

JING is made of amino acid deep foaming cleanser formulated by Skin Secret. What sets JING apart is its advanced formula that combines cutting-edge technology with natural ingredients. It is designed to target specific skin concerns and deliver visible results.

2. How does JING benefit my skin and what results can I expect?

JING offers a range of benefits for the skin. It helps to remove impurities, excess oil and make up while hydrates and nourishes the skin. With regular use, you can expect fresh, healthier-looking skin.

3. Can I use JING on all skin types?

Yes, JING is suitable for all skin types, including dry, oily, combination, and sensitive skin. Its gentle formulation ensures compatibility with a variety of skin concerns.

4. Is JING suitable for sensitive skin or those with specific skin concerns?

Absolutely! JING is formulated with ingredients that are gentle and non-irritating, making it suitable for sensitive skin.

5. How do I incorporate JING into my daily skincare routine?

To incorporate JING into your skincare routine, pump 2-3 pumps of foam on your hand and gently massage it on your face for 1 minute, then rinse thoroughly and pat dry. Follow up with your moisturizer or other skincare products as desired.

6. Are there any specific instructions or precautions for using JING?

It is recommended to use JING as directed on the product packaging. Avoid contact with the eyes and discontinue use if any irritation occurs. Perform a patch test before full application, especially if you have sensitive skin or known allergies.

7. Can JING be used by both men and women?

Yes, JING can be used by both men and women. Its formulation is suitable for all genders and can address various skin concerns regardless of gender.

8. Can I use JING in conjunction with other skincare products?

Yes, JING can be seamlessly incorporated into your existing skincare routine. It works well alongside other serums, moisturizers, and treatments. However, if you have specific concerns or are using prescription skincare products, it's advisable to consult with a dermatologist.

9. Is JING cruelty-free and environmentally friendly?

Yes, Skin Secret is committed to being a cruelty-free brand. JING, along with all other Skin Secret products, is not tested on animals. Moreover, Skin Secret is dedicated to sustainability and strives to minimize its environmental impact.

10. What are the key ingredients in JING and how do they contribute to its effectiveness?

The specific ingredient list of JING may vary, but it often contains a combination of potent active ingredients such as hyaluronic acid, antioxidants, and botanical extracts. These ingredients work synergistically to hydrate, firm, and rejuvenate the skin, addressing various signs of aging and improving overall skin health.

11. How often should I use JING Amino Acid Deep Cleansing Foam?

JING can be used daily as part of your skincare routine. It's effective in removing impurities, excess oil, and makeup, making it ideal for both morning and evening cleansing.

𝐂𝐇𝐔

1. What is skin foundation?

It is used as a primer before using the essence, so that the follow-up skin care products can penetrate deeper into the skin to achieve better results.

2. How does CHU First Care Essence Booster differs from others?

It is composed of 13 kinds of natural herbal plant extracts which effectively softens the stratum corneum and quickly enter the deepest layer of the skin. It penetrates into the bottom layer of the skin and activate underlying cells. The skin appears to be delicate and shiny after using the product.

3. In which step should I apply CHU First Care Essence Booster?

After washing your face and wiping it dry, you can apply the booster before other skin care products are used.

4. Is CHU First Care Essence Booster a kind of serum?

Slightly better than the serum and is being classified as an Essence Accelerator. If you use it before applying serum first, the effect of absorption is two times better.

5. How is the nature of CHU First Care Essence Booster?

Light and watery texture, non-sticky with quick absorption.

6. Will I feel a sense of heaviness after applying CHU First Care Essence Booster on the face?

CHU First Care Essence Booster is very light and easy to absorb and it won't cause any feeling of thickness and heaviness on the face.

7. Can people with acne-prone skin use CHU First Care Booster?

Yes

8. What kind of skin type suit CHU First Care Essence Booster?

Any skin types

9. Can pregnant women, children and people with sensitive skin use CHU First Care Essence Booster?

Absolutely, no problem. CHU First Care Essence Booster is carefully selected from the most natural herbal extracts and does not contain any harmful chemical ingredients.

10. How many times do I need to use it daily to see obvious effects?

It is recommended to use it at least twice after each cleansing, once in the morning and evening. Usually, people with severe acne or sensitive skin have noticeable skin changes after less than one month. However, there will be some differences according individual's skin condition. It is recommended to use the product continuously for more than 3 months to restore healthy skin and bring obvious changes.